Securus Technologies will in a series of reports, findings, articles and facts highlight some of the integrity breaches that GTL engaged in while it provided inmate communications to Louisiana Corrections Department. Securus Technologies is a company that offers solutions in technology to both the civil and criminal justice for the monitoring, investigation, public safety and corrections. This press release will go down in history as the first ever in the series of the other anticipated press releases to highlight the GTL wrongdoings and integrity breaches.
The Securus Technologies CEO, Richard A. Smith, stated his displeasure with the actions that GTL took as it had stooped too low than the bar of integrity expected from the industry players. This first series will largely depend on Order No. U-20784-B ordered by the Louisiana Public Service Commission. The order was in respect of the investigations on the conduct of GTL when it provided services to the Louisiana Corrections Department.
Investigations showed that GTL had its telephone clocks programmed in a way that added 15 or 36 seconds to all call durations. The telephone rates it imposed on the calls made were slightly higher than the agreed PSC rate caps and the tariffs. The company also inflated the total telephone charges by adding extra charges to the already rated calls. GTL was also involved in double billing calls practices. This led to GTL overcharging the Louisiana taxpayers a total of $1,243,000.
About Securus Technologies
Securus Technologies has its headquarters in Dallas, TX and provides services to over 2600 law enforcement, corrections and public safety agencies. In North America, it serves over 1,000,000 inmates. Securus Technologies is driven by its belief of connecting what matters and it does this by ensuring its commitment towards connecting and serving its customers. This is usually through provision of communication, investigation, emergency response, inmate self-service, information management and public information.